Privacy Policy
This Privacy Policy explains how Gouho collects, uses, protects, and handles information when you use gouho.com and the tools available on the website. Gouho is a free online tools website that offers many useful tools for everyday digital tasks, including file tools, image tools, text tools, calculators, converters, and other online utilities.
We aim to keep Gouho useful, clear, and respectful of user privacy. Some tools may work directly in the browser, while others may require temporary server processing to complete the selected action. This policy explains what information may be involved, why it may be used, and what choices users have.
1. Information We May Collect
The information Gouho may collect or process depends on how you use the website. For example, simply opening a page may involve basic technical data, while using a file tool may involve temporary file processing. Creating a free account is optional and may involve account-related information.
| Information Type | Examples | Why We Use It |
|---|---|---|
| Uploaded files | Files a user chooses to upload into a Gouho tool | To perform the selected tool action requested by the user |
| Generated or output files | Processed files, converted files, edited files, or tool results | To provide the result of the selected tool action |
| Optional account information | Name, email address, password-protected login details, and saved favorites | To provide optional account features, such as saving favorite tools |
| Contact emails | Email address, message content, and details users choose to include | To respond to questions, feedback, support requests, or reports |
| Usage and analytics data | Pages visited, tools used, browser type, approximate region, device type, and interaction data | To understand website usage, improve tools, and identify issues |
| Cookies and advertising data | Cookie identifiers, ad measurement data, and advertising-related signals | To support analytics, advertising, ad measurement, and website improvement |
| Technical and security data | IP-related data, request time, error logs, browser information, and server logs | To protect the website, troubleshoot errors, prevent abuse, and maintain reliability |
2. Optional Account Information
Gouho can be used without creating an account for its main tools. Users may optionally create a free account to access extra convenience features, such as saving tools to favorites for faster access.
When a user chooses to create a free account, Gouho may collect basic account information, such as name, email address, password-protected login details, and saved favorites. This information is used to provide and manage optional account features.
Users should keep their login details private and should not share their account access with others. If a user believes their account may have been accessed without permission, they should contact Gouho as soon as possible at contact@gouho.com.
3. Uploaded Files and Temporary Processing
Some Gouho tools may require users to upload files so the selected tool action can be completed. Uploaded files are processed automatically to perform the selected tool action. For example, a tool may need to read, convert, adjust, calculate, extract, compress, or otherwise process a file depending on the specific function selected by the user.
Uploaded files are used for the purpose of completing the requested tool action. Gouho does not use uploaded files for unrelated purposes during normal tool operation.
Temporary uploaded files are automatically deleted after about one hour. This helps keep file handling temporary and focused on the task requested by the user.
4. Generated and Output Files
Some tools may create generated files, output files, downloads, previews, or results based on the user’s input. These generated or output files are also part of the temporary processing flow.
Generated and output files are automatically deleted after about one hour. Users should download or save any results they need before leaving the tool page or before the temporary availability period ends.
Gouho is not intended to be a long-term storage service. Users should not rely on Gouho to store uploaded files, processed files, generated files, or results after the tool action is completed.
5. Automated Processing and File Review
Uploaded files are processed automatically to perform the selected tool action. Gouho does not manually review or read uploaded file contents during normal operation.
Automated processing means that the system performs the requested technical action without a person opening, reading, or inspecting the content of the uploaded file as part of normal use.
In limited cases, technical logs or security systems may be used to investigate errors, abuse, excessive automated requests, or security risks. Gouho aims to handle such situations in a careful and limited way that is focused on maintaining the website, protecting users, and keeping tools reliable.
6. HTTPS, SSL, and Data Transfer
Gouho uses HTTPS/SSL-secured connections where applicable to help protect information while it is transferred between the user’s browser and the website. This helps reduce the risk of interception during transmission.
No online service can promise absolute security. Users should still use care when uploading files, especially if files are confidential, highly sensitive, restricted, or not suitable for processing through an online tool.
Gouho works to keep its website and tools reasonably secure, but users are responsible for deciding whether a file is appropriate to upload and process online.
7. Sensitive or Confidential Files
Users are responsible for the files they upload to Gouho. Users should only upload files they own, control, or have permission to process through an online tool.
Users should use extra care with confidential, highly sensitive, restricted, private, or business-critical documents. If a file should not be handled through an online tool, the user should not upload it to Gouho.
This guidance is not meant to alarm users. It is included to encourage responsible use and to make clear that users should make careful decisions about the files they choose to process online.
8. Contact Emails
If a user contacts Gouho by email at contact@gouho.com, Gouho receives the email address and any information the user chooses to include in the message.
Users may contact Gouho for support, feedback, privacy questions, cookie questions, technical issues, broken pages, wrong links, display problems, misuse concerns, or other reasonable website-related matters.
Users should avoid sending unnecessary confidential information by email. If a support question relates to a tool, users should describe the tool or page used, the issue encountered, and any relevant browser or device details when helpful.
9. Google Analytics
Gouho uses Google Analytics to understand how visitors use the website and how the tools perform. Google Analytics may collect information such as pages visited, tool interactions, approximate location, device type, browser type, session information, and other usage-related data.
This information helps Gouho improve website structure, fix usability issues, measure performance, understand which tools are useful, and identify areas that need improvement.
Google Analytics may use cookies or similar technologies to measure interactions and report usage statistics. Google Analytics data is used for website improvement and performance understanding, not to manually read the content of uploaded files.
10. Advertising and Ad Measurement
Gouho uses or may use advertising to help support the free website. Advertising allows Gouho to continue offering useful tools without requiring payment for everyday use.
Third-party advertising services may use cookies or similar technologies to help deliver ads, measure ad performance, limit repeated ads, detect invalid activity, and support relevant or personalized advertising depending on user settings, browser settings, and applicable rules.
Gouho does not mention or describe a specific advertising provider in this policy by name. Advertising-related technologies may still be used by third-party advertising services according to their own policies and controls.
11. Cookies and Similar Technologies
Cookies are small pieces of data that may be stored on a user’s device by a website or third-party service. Similar technologies may also be used to support website functionality, analytics, advertising, security, and performance measurement.
Gouho may use cookies and similar technologies for essential website behavior, optional account features, analytics, advertising, ad measurement, security, and performance improvement.
Gouho does not currently provide cookie or privacy preference settings on the website. Users can manage cookies through their browser settings. Browser controls may allow users to delete cookies, block cookies, block third-party cookies, or manage site-specific permissions.
Disabling cookies may affect some website features, account features, analytics, advertising behavior, or general site functionality.
12. Browser Storage
Some websites use browser storage technologies such as local storage, session storage, or similar mechanisms. These technologies are different from server-side temporary file processing.
Gouho may use browser technologies where needed for normal website behavior, account-related convenience features, interface preferences, analytics, advertising, or similar purposes. Gouho should not be understood as storing uploaded files permanently in browser storage as part of normal file processing.
Uploaded files and generated files that require server processing are handled temporarily and are automatically deleted after about one hour.
13. Technical Logs and Security Data
Gouho may use server logs and technical logs to operate, secure, troubleshoot, and improve the website. These logs may include information such as request time, IP-related data, browser type, device type, operating system, visited pages, tools used, errors, and performance information.
Technical logs help Gouho detect errors, investigate broken tools, prevent abuse, measure reliability, protect the website, and maintain normal operation.
Technical logs are not used to manually review the contents of uploaded files during normal operation.
14. How We Use Information
Gouho may use information for the following purposes:
- To provide and operate online tools requested by users.
- To process uploaded files and generate output files when a selected tool requires it.
- To provide optional free account features, such as saved favorites.
- To respond to emails, questions, feedback, and support requests.
- To monitor website performance, reliability, and tool behavior.
- To understand website usage through analytics.
- To support advertising and ad measurement.
- To detect, prevent, or respond to abuse, bots, scraping, excessive automated activity, security risks, or harmful activity.
- To maintain, update, and improve Gouho’s tools, pages, and user experience.
15. Third-Party Services
Gouho may use third-party services for analytics, advertising, security, hosting, website operation, performance measurement, and related technical purposes.
These third-party services may process information according to their own technologies, policies, and controls. For example, analytics services may use cookies or similar technologies to measure website usage, while advertising services may use cookies or similar technologies for ad delivery and ad measurement.
This section is limited to third-party services involved in website operation, analytics, advertising, cookies, privacy controls, performance, and security. It is not intended as a general external links section.
16. Abuse Prevention
Gouho may use technical information, logs, automated systems, and security controls to detect and prevent abuse. This may include activity such as excessive automated requests, scraping, bots, attempts to overload the website, attempts to interfere with tools, suspicious traffic, or activity that may harm Gouho or other users.
Gouho may limit, restrict, block, or refuse access when activity appears illegal, harmful, abusive, automated, excessive, security-risk, or rights-infringing.
These measures help keep the website stable, available, and safe for normal users.
17. Data Retention
Temporary uploaded files and generated files are automatically deleted after about one hour.
Optional account information may be kept while the user account exists or while needed to provide account-related features, such as saved favorite tools.
Contact emails may be retained for a reasonable period so Gouho can respond to the message, manage support history, handle follow-up questions, or address related issues.
Technical logs, analytics data, advertising data, and security-related data may be retained for different periods depending on operational needs, third-party service settings, security requirements, and applicable rules.
18. User Choices
Users can make several choices about how they use Gouho:
- Users can choose whether to create a free account or use the main tools without an account.
- Users can choose which files to upload and should avoid uploading files they are not allowed to process online.
- Users can download tool results they want to keep before temporary files are deleted.
- Users can manage cookies through their browser settings.
- Users can choose whether to contact Gouho by email and what information to include in the message.
- Users can stop using the website if they do not agree with this Privacy Policy.
Users may contact Gouho at contact@gouho.com for privacy-related questions.
19. Children and Minors
Gouho is a general online tools website. Children and minors should use Gouho with guidance from a parent, guardian, or teacher, especially when uploading files, creating an account, or using online tools that process user-provided content.
Parents, guardians, and teachers should help minors understand what information is appropriate to share online and which files should not be uploaded to online tools.
If a parent or guardian believes a minor has provided information to Gouho in a way that should be reviewed, they may contact Gouho at contact@gouho.com.
20. International Users
Gouho is available to users in different countries and regions. By using Gouho, users understand that website operation, analytics, advertising, hosting, technical processing, and support may involve systems or third-party services that operate in different locations.
Privacy rights and requirements may vary depending on where a user is located. Gouho aims to provide clear information about its practices and encourages users to contact us if they have privacy-related questions.
21. Updates to This Privacy Policy
Gouho may update this Privacy Policy from time to time to reflect changes in the website, tools, account features, analytics, advertising, cookies, security practices, or operational needs.
When the policy is updated, the new version will be published on this page. Users should review this page from time to time to stay informed about how Gouho handles information.
22. Contact
If you have questions about this Privacy Policy, privacy practices, account information, uploaded files, cookies, analytics, advertising, or data handling, you can contact Gouho by email: